Protect yourself and your data when using X

Updated 26 February 2025

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    Read this guide to learn how to secure your X account.

    Consider if relying on commercial, corporate products is secure enough to protect your information. Commercial corporations might not share your values and remove or filter content that they believe violates their policies. It may also be difficult for them to understand your local context, particularly if they do not operate in your language.

    If you are considering leaving X, read our tips on leaving X and moving to alternative platforms.

    Inform yourself about X's policies

    Learn how X uses your information

    Learn why we recommend this

    It is often unclear what online service providers will do with your information when you share it. Is your data combined with other information to guess things about you? Is it sold to other companies that may share that information even if you did not want it to be shared? Read their terms of service and privacy policy to find out.

    You can also install the add-on/extension of Terms of Service; Didn't Read in your browser to see an overview of the terms of service for each commercial online service provider you use.

    Learn what X will turn over to governments or law enforcement

    Learn why we recommend this

    Social media sites may give your information, including information you were trying to keep private, to governments or law enforcement agencies if requested to do so. Look through the links in this section to learn more about the conditions under which they have provided or will provide such information.

    Note that X may be less transparent than other platforms regarding requests it receives from law enforcement, and some of Twitter's old transparency reports have become inaccessible or are only partially accessible.

    Don't use the mobile app

    • Do not use the app on your mobile device. Connect using a browser instead.
      • If you really need to use the app, consider using a separate device from the one you normally use.
      • In alternative, if you have an Android device, you can isolate the app in a separate profile.
    Learn why we recommend this

    Having an app that can constantly gather information on you can violate your privacy in many different ways even though you deny it permissions to access your geolocation, microphone, etc. By accessing X through a browser, you can make sure that X is not constantly connected to a mobile device that you take with you everywhere you go.

    Create a new account

    You can create an X account for free.

    Decide whether you will use a real or fake name, and maintain separate accounts

    • Be aware that even if you provide a fake name to X, you may still be identifiable by the network you connect from and the IP address it assigns to your device unless you use a VPN or Tor to hide this information.
    • Consider using separate accounts or separate identities/pseudonyms for different campaigns and activities. You will likely want to keep your personal and work accounts separate, at the very least.
    • Remember that the key to using a social networking platform safely is being able to trust the people you connect with. You and the others in your network will want to know that the people behind the accounts are who they say they are, and have ways to validate this. That does not necessarily mean you have to use your real name, but it may be important to use consistent fake names.
    • On X, you can consider paying for a premium account to get a badge that verifies your identity.
    Learn why we recommend this

    Some people maintain social media accounts with fake names, or one account with their actual name and one with a fake name, to ensure they can organize and connect with others with less risk to their free speech, safety or liberty.

    Set up with a fresh email address

    Learn why we recommend this

    Email addresses are one of the easiest ways to search for you: you need to provide one each time you set up a new account. If you need to hide your identity, it is best to start over with a new social media account which you do not connect to your old accounts or to existing email addresses.

    Don’t associate your phone number with your account

    Learn why we recommend this

    Your phone number can be easily used to look you up and identify you. Consider whether providing your regular phone number would increase your risk. Ask yourself if your local law enforcement can make a request to online service providers specifying your phone number to find out about activities associated with you, or whether someone seeking to harass or locate you might make use of your number.

    Don't upload your contacts to your X account

    Learn why we recommend this

    Social media often ensure they will gain in popularity by using the contact lists in your devices and email accounts to find and recommend more people you might want to connect to. This can have dangerous effects when you want to keep your contacts hidden from others. Consider whether law enforcement in your area might use these contact lists to build a case against you and your colleagues if they confiscated your device or accessed your account. Or consider what might happen if social media revealed information about others you associate with to the public. If these are concerns for you, limit social media apps and sites permissions to use your contacts.

    Designate someone to manage your account if you are unable to do it yourself

    Learn why we recommend this

    Giving access to important accounts to trusted contacts in case of emergencies is something everyone should think about, regardless of their risk level. Internet service providers and social media sites have developed processes to handle situations where someone passes away or is seriously ill or jailed and others need to manage their account. Designating someone to care for your account can ensure others are notified of your situation, and prevent malicious people from defacing or hacking your account, or from finding out who your contacts are.

    Know how to move your data out of X

    • Test how to download your data from your X account. Start the download process, then take a thorough look at what data it provides. Assess what has been downloaded, in what format and how you can read and use it.
    Learn why we recommend this

    Before you store data on a large commercial platform, it is always a good idea to understand what it will take to move your data out in case you change your mind and want to migrate to a different service. It is also important to consider that in some cases it may take a long time for your data to be completely deleted from the servers of a large platform.

    Protect your account

    Check your recovery email and phone number

    Learn why we recommend this

    Online platforms ask you for an email address and/or a phone number to help recover your account in case of authentication issues. The email address is also used to inform the user of any security-related event. It is important to check this information to be sure that an attacker has not changed it to gain control of your account later. Make sure to also secure your recovery email and phone number, as an adversary may hack into one of them to change the password of the account where you set them as recovery methods.

    Use strong passwords

    Use strong passwords to protect your accounts. Anyone who gets into your X account will gain access to a lot of information about you and anyone you are connected to.

    Set up two-factor authentication (2FA)

    • Use a security key, authenticator app or security codes for two-factor authentication.
    • Do not use SMS or a phone call if possible, as your mobile phone company has full access to these communications and these methods are easier to hack into. Note that we don't recommend associating your usual phone number with your account, especially if your official name is not already associated with your account.
    • Learn how to use two-factor authentication on X.
    • Also read X's recommendations on how to secure your account, including enabling "Additional password protection" in your security settings.
    Learn why we recommend this

    See our guide on two-factor authentication for more on why and how to set up two-factor authentication, sometimes known as 2FA or MFA.

    Save the backup code to get back into your account

    • A backup code is automatically generated for you when you turn on two-factor authentication on X.
    Learn why we recommend this

    Having a backup code safely stored, written down or printed out gives you another way to get back into your account if you lose access to your two-factor authentication method.

    Be very careful with emails or messages claiming to be from X

    Learn why we recommend this

    Phishing messages might try to convince you they are coming from one of your service providers, to trick you into giving someone else access to your account. If you get a security email or text from an online service provider, don't click on any of its links. Also, do not provide your password. Instead, log in to your account and go to the security page of your account to confirm whether the message was legitimate.

    Create an alternative identity

    • If you want to use X without connecting it to your real identity, make sure to create your X account through the Tor Browser and to never connect with your actual IP. Also make sure to create your account with an email address that you created using Tor or a VPN.
      • Note: Twitter / X used to have an .onion address, and the Tor Browser will still suggest you to open X through the .onion address. But unfortunately this address does not work any longer: it gives a warning about an expired certificate, and you should not accept that for any reason. If you want to access X through the Tor Browser, just use the normal X.com address.

    Check suspicious access

    Check active sessions and authorized devices, review account activity and security events

    Learn why we recommend this

    Your adversaries may find ways to log in to your account from their devices. If they do so, it is possible you will be able to see this from the Apps and sessions section of your settings, where you can review what apps and devices have connected to your X account.

    Get notified about logins

    Learn why we recommend this

    If you suspect your account may be at risk, check your email regularly to make sure you are notified right away of unusual access.

    If you think your account has been hacked

    Review other sites and apps that can access your account

    Learn why we recommend this

    Most online service providers allow you to integrate information with other services. For example, you can post an update on your X account and have it automatically posted on your Facebook account as well. When other sites and apps have access, they can also be used by hackers to get into your online accounts.

    Consider what information you should avoid sharing

    Information that should never be shared with others on social media, even via direct messages (DM), may be, for example:

    • Passwords
    • Personally identifying information, including:
      • your birthday,
      • your phone number (does it appear in screenshots of communications?),
      • government or other ID numbers,
      • medical records,
      • education and employment history (these can be used by untrustworthy people who want to gain your confidence.)
    • Information that may lead to understand where you live, for example a picture of your house.

    Information that you might not want to post on social media, depending on your assessment of the threats you are facing, is, for example, details about family members, information on your sexual orientation or activities and your email address (at least consider having more and less sensitive email accounts).

    • Even if you trust the people in your networks, remember it is easy for someone to copy your information and spread it more widely than you want it to be.
    • Agree with your network on what you do and do not want shared, for safety reasons.
    • Think about what you may be revealing about your friends that they may not want other people to know; be sensitive about this, and ask them to be sensitive regarding what they reveal on you.
    Learn why we recommend this

    The more information about yourself you reveal online, the easier it becomes for others to identify you and monitor your activities. For example, if you share (or "like") a post that opposes some position taken by your government, agents of that government might very well take an interest and target you for additional surveillance or direct persecution. This can have consequences for anybody, across different regions. The family of an activist who has left their home country, for example, may be targeted by the authorities in their homeland because of things that activist has made publicly accessible online.

    Don’t share your location

    Learn why we recommend this

    If you are worried about someone finding your current location and about location tracking, stop your account from storing your location information. In addition, we recommend turning off location services on your devices, which also makes your battery charge last longer.

    Share photos and videos more safely

    • Consider what is visible in photos you post. Never post images that include:
    • Think hard before you post pictures that include or make it possible to identify:
      • your friends, colleagues and loved ones (ask permission before posting),
      • your home, your office or other locations where you often spend time,
      • if you are hiding your location, other identifiable locations in the background (buildings, trees, natural landscape features, etc.).
    • Remove metadata before you post photos, videos and other files.
    Learn why we recommend this

    What you share could put yourself or others at risk. Get in the habit of seeking consent before posting about others, where possible. You may want to work with your colleagues to set guidelines for what you will and won't share publicly, under what conditions.

    Photos and videos can reveal a lot of information unintentionally, particularly what is in the background. Many cameras also embed hidden data (metadata or EXIF tags) about the location, date and time the photo was taken, the camera that took the photo, etc. Social media may publish this information when you upload photos or videos.

    Don't share your birthday

    Learn why we recommend this

    If you include your actual birthday in your account information, it can be used to identify you.

    Decide who can see what

    Share to select people

    Manage who can reply to what you post

    Learn why we recommend this

    In some cases, replies to posts have been used to build false claims of human rights defenders associating with people they did not actually associate with. Replies can also be used to harass you. Controlling who can reply can help lower your stress levels.

    Think about who you connect with

    Learn why we recommend this

    When you establish contacts online, the community you create will reveal something about you to others. People may assume that you support or agree with what those people are saying or doing, which could make you vulnerable if you are seen to align yourself with particular political groups, for example. In some countries, connections on social media to individuals or groups have been used in court to make a case against someone, even when the two people were only loosely connected.

    Review tags/disallow tags

    Learn why we recommend this

    As with comments and other connections, tags could be used by others to make false accusations about your activities in a case against you.

    Limit who can contact you

    Learn why we recommend this

    Limiting who can contact you can lessen the likelihood that you will be targeted by people trying to falsely gain your trust or the trust of your network. Limiting these options can also be useful if you are being harassed in non-public messages.

    Manage advertising

    Learn why we recommend this

    There is a possibility governments or police forces might buy advertising data from social media companies to target you and your network with disinformation, or try to find you.

    Leave no trace

    Precautions when using a public or shared device

    • Avoid logging in to your X account from shared devices (like an internet cafe or other people's devices).
    • Never save your passwords and delete your browsing history when you use a web browser on a public machine. Change the passwords of any accounts you accessed from shared devices as soon as you can, using your own device.

    Handle abuse

    This section explains how to ask X for assistance in situations of abuse, harassment, attacks and impersonation. If you are a human rights defender, journalist or activist at risk and X is not assisting you effectively, you can reach out to Access Now Digital Security Helpline or Front Line Defenders to request assistance in working with X. Also see the Digital First Aid Kit support page to look for help desks that may support you for specific needs.

    Report abuse

    Learn why we recommend this

    Social media have unfortunately become a favourite method of harassment and disinformation worldwide. If you see malicious impersonation, hashtags being flooded, disinformation being spread, or if you or your colleagues are being targeted and harassed, you may find help by following X's reporting procedures. Review the processes for reporting in the support pages linked in this section.

    Report harassment that reveals information about you

    Learn why we recommend this

    Some abusers may try to target you by revealing information about where you live or work, your family or friends, or other personal details including images and videos. In many cases you have a right to have this content taken down, even if it is true. This section provides information on how to get that content removed.

    Identify and report coordinated inauthentic activity (botnets and spam)

    Learn why we recommend this

    Some harassment and disinformation is posted through automated means, rather than by individuals. If you suspect that you are seeing this "coordinated inauthentic activity," you can report it to the platform that is hosting this content and they may ban those automated systems. While automation can be hard to prove, there are some cases in which reporting coordinated inauthentic activity might be more successful than reporting harassment, if you suspect the online platform will not understand the context of the harassment.

    Report impersonation

    Learn why we recommend this

    Impersonation in the form of parody is usually accepted as free speech by most social media platforms, and will not be removed. However, impersonation for the purpose of defamation of character may not be, and you can report it.

    Hide stressful content

    Learn why we recommend this

    Any of us may find some content more distressing than other people do, whether it be information on the death of a friend, public arguments which devalue us because of who we are or frightening events in the news. If you need a break from this stress, this section lists some tools which can help hide content you do not wish to see, for as long as you wish.

    Learn how to recover your account if it is disabled or suspended

    Learn why we recommend this

    For one reason or another, X may suspend, and eventually disable, your account. Human rights defenders have sometimes had their accounts shut down, for example because they were documenting human rights abuses with violent scenes that violated the platform's policies, because they had been reported by a government, by the police or by people who disagreed with them, or even because the relevant platform did not understand their context well enough to make sense of what they were posting. If this happens to you, you can appeal the decision and ask to have your account restored. Review the instructions linked in this section for information on how to do this.

    Take a break from your account

    X does not support temporarily suspending your account. However, if you plan to return to your account within 30 days, and will still have access to the same email and phone number you registered with, you could consider fully deactivating it. This process is more difficult, as if you don't log in within 30 days there is a risk you will lose your account name and someone else could take it over.

    Learn why we recommend this

    If you want to stop people from posting to your account for a while — for example because you need to take a break, but also because you suspect you may be detained or jailed — you can consider temporarily deactivating your X account. This can be useful also if you are facing harassment or defamation.